Delivery Terms

Fresh & Frozen Goods

If you order fresh and/or frozen products these will most likely be hand delivered by us. However, if we need to send them by La Poste, this will be next day delivery before 9am. We will call you in advance to arrange delivery.

Your products will be sent in a special thermo box, which will contain a return label and we kindly ask you to drop this off at any post office, free of charge. Please also be aware that if we send fresh or frozen products by post, we cannot guarantee that these will arrive in their original condition.

Shop Pick Up

When you check out, there’s an option to collect your order from the shop in Gland. Simply tick that box and we will call you to arrange the pick as soon as your order is ready. For this, please allow a minimum of 1 working day.

Delivery Schedule

To ensure we deliver your goods on time and according to your preferred choice of terms, please bear in mind that the cut off time to place an order is 13h during normal working hours (Mon-Fri). After that please allow one extra day for on time delivery.